Serving Customers by Serving People

How do leaders build organizations that embrace innovation, pursue excellence, and never lose sight of the people they are called to serve?

Join Leaders in the Arena for a conversation with Zach Hubbs, the CEO at Paragon Truss whose work sits at the intersection of technology, manufacturing, customer experience, and organizational leadership. Through his leadership, Zach has championed innovation that removes friction for customers while fostering cultures where teams are empowered to solve problems, embrace continuous improvement, and pursue meaningful work. Beyond the marketplace, his service on the boards of Reformed Theological Seminary, Ridge Haven, and other Christian organizations reflects a conviction that leadership is ultimately an act of stewardship—using influence to serve others, strengthen institutions, and advance God's Kingdom.

Discussion Points

1. Building Businesses that Serve Others
2. Faithful Leadership in the Marketplace
3. Developing Leaders Who Build What Lasts